“阳光市监” | 防疫维权两不误,线上调解化纠纷
<section data-role="outer" data-mpa-powered-by="yiban.io" style="margin-bottom: 0px;white-space: normal;outline: 0px;max-width: 100%;color: rgb(34, 34, 34);letter-spacing: 0.544px;background-color: rgb(255, 255, 255);visibility: visible;font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif;box-sizing: border-box !important;overflow-wrap: break-word !important;"><p style="outline: 0px;max-width: 100%;text-align: center;letter-spacing: 0.544px;vertical-align: inherit;visibility: visible;box-sizing: border-box !important;overflow-wrap: break-word !important;"><br/></p></section><section data-role="outer" label="edit by 135editor"><section style="background-position: 1.5674% 0.031032%;background-repeat: repeat;background-size: 34.2268%;background-attachment: scroll;background-image: url('https://0817ch-bbs.oss-cn-shenzhen.aliyuncs.com/attachment/forum/202211/06/132255f0n02m5zncc2nmm5.png');box-sizing: border-box;font-size: 16px;" data-remoteid="c1667632708545"><p style="white-space: normal;box-sizing: border-box;"><br/></p><section style="display: flex;flex-flow: row nowrap;isolation: isolate;margin-top: 10px;margin-bottom: 15px;text-align: center;justify-content: center;box-sizing: border-box;"><section style="box-sizing:border-box;display: inline-block;vertical-align: bottom;width: auto;background-color: rgba(255, 255, 255, 0);flex: 0 0 0%;align-self: flex-end;height: auto;line-height: 0;"><section style="margin-bottom: -12px;box-sizing: border-box;"><section style="color: #ffffff;font-size: 36px;line-height: 1;letter-spacing: 3px;text-shadow: #ffb119 0px 1.4px, #ffb119 1px 1px, #ffb119 1.4px 0px, #ffb119 1px -1px, #ffb119 0px -1.4px, #ffb119 -1px -1px, #ffb119 -1.4px 0px, #ffb119 -1px 1px;box-sizing: border-box;"><p style="box-sizing: border-box;"><br/></p></section></section></section></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;margin-bottom: 20px;box-sizing: border-box;"><section style="max-width: 94% !important;box-sizing:border-box;display: inline-block;width: 94%;vertical-align: top;flex: 0 0 auto;height: auto;padding: 10px;background-color: #ffffff;border-width: 0px;border-radius: 20px;border-style: none;border-color: #3e3e3e;overflow: hidden;align-self: flex-start;"><section style="text-align: justify;line-height: 2;letter-spacing: 2px;padding-right: 5px;padding-left: 5px;font-size: 15px;box-sizing: border-box;"><p style="margin-bottom: 15px;white-space: normal;box-sizing: border-box;text-indent: 2em;"><span style="font-size:16px;">疫情防控紧要关头,顺庆区市场监管局在积极做好疫情防控工作的同时,通过微信视频“线上”消费调解方式顺利调解一起购房纠纷,维护消费者合法权益,真正做到疫情防控与消费维权两手抓、两不误。</span></p></section></section></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="max-width: 94% !important;box-sizing:border-box;display: inline-block;width: 94%;vertical-align: top;flex: 0 0 auto;height: auto;border-width: 3px;border-radius: 20px;border-style: dashed;border-color: #ffffff;overflow: hidden;padding-top: 10px;padding-bottom: 10px;align-self: flex-start;"><section style="justify-content: center;display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="max-width: 94% !important;box-sizing:border-box;display: inline-block;width: 94%;vertical-align: top;flex: 0 0 auto;height: auto;padding: 10px;background-color: #ffffff;border-width: 0px;border-radius: 20px;border-style: none;border-color: #3e3e3e;overflow: hidden;align-self: flex-start;"><section style="margin-bottom: 20px;box-sizing: border-box;"><section style="text-align: justify;line-height: 2;letter-spacing: 2px;padding-right: 5px;padding-left: 5px;font-size: 15px;box-sizing: border-box;"><p style="text-indent: 2em;line-height: 2em;"><span style="font-size:16px;">近日,顺庆区市场监管局接到王女士投诉称:今年7月底,其在顺庆区认购了一套房产,认购后发现开发商对楼盘的某些宣传存在不明晰的情况,影响了其购买意愿,希望政府能介入调解,退回其缴纳的2万元定金。调解人员多次通过电话、微信与双方沟通联系,深入了解事情始末。了解到双方均有调解意愿,但因疫情防控无法当面参加调解,为及时化解纠纷,征得双方同意后调解人员决定组织双方进行线上调解。</span></p><p style="text-indent: 2em;line-height: 2em;"><br/></p><p style="text-align:center;"><img data-ratio="0.5888888888888889" src="https://0817ch-bbs.oss-cn-shenzhen.aliyuncs.com/attachment/forum/202211/06/132259jv9dv0ltly90d9l0.png" data-type="png" data-w="1080" style="box-sizing: border-box;vertical-align: inherit;width: 100%;" title="顺庆.png"/></p><p style="line-height: 2em;text-indent: 0em;"><br/></p><p style="text-indent: 2em;line-height: 2em;"><span style="caret-color: red;font-size: 16px;">调解开始后,调解员首先阐明了双方的权利和义务,以及除消费调解外其他解决问题的途径和可能面临的情况。随后,投诉人详细阐述了自己的诉求,并对自己的主张的事实和理由进行了视频举证。被诉人在仔细倾听和审看后,也提出了自己的主张和依据。调解人员向双方详细释明了相关的法律法规,经过耐心调解,最终促成双方达成和解:被诉人同意退还投诉人定金,投诉人不再提出其他诉求。涉及款项由双方约定时限和途径进行退还,纠纷得以顺利化解。</span></p></section></section></section></section></section></section><p style="white-space: normal;box-sizing: border-box;"><br/></p><p style="white-space: normal;box-sizing: border-box;"><br/></p><section style="justify-content: flex-start;display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="box-sizing:border-box;max-width: 100% !important;display: inline-block;width: 100%;vertical-align: top;background-color: rgba(253, 249, 249, 0);align-self: flex-start;flex: 0 0 auto;"><section style="margin: 10px 0% -60px;text-align: center;box-sizing: border-box;transform: translate3d(1px, 0px, 0px);-webkit-transform: translate3d(1px, 0px, 0px);-moz-transform: translate3d(1px, 0px, 0px);-ms-transform: translate3d(1px, 0px, 0px);-o-transform: translate3d(1px, 0px, 0px);"><section style="text-align: justify;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><br/></p></section></section><section style="text-align: center;justify-content: center;display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="max-width: 94% !important;box-sizing:border-box;display: inline-block;width: 94%;vertical-align: top;flex: 0 0 auto;height: auto;border-width: 3px;border-radius: 20px;border-style: dashed;border-color: #ffffff;overflow: hidden;padding-top: 10px;padding-bottom: 10px;align-self: flex-start;"><section style="justify-content: center;display: flex;flex-flow: row nowrap;box-sizing: border-box;"><section style="max-width: 94% !important;box-sizing:border-box;display: inline-block;width: 94%;vertical-align: top;flex: 0 0 auto;height: auto;padding: 10px;background-color: #ffffff;border-width: 0px;border-radius: 20px;border-style: none;border-color: #3e3e3e;overflow: hidden;align-self: flex-start;"><section style="margin-top: 10px;margin-bottom: 20px;box-sizing: border-box;"><section style="text-align: justify;line-height: 2;letter-spacing: 2px;padding-right: 5px;padding-left: 5px;font-size: 15px;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;text-indent: 2em;line-height: 2em;">虽然疫情阻止了线下面对面调解,但足不出户的线上调解,也能确保疫情期间消费维权“不打烊”,做到疫情防控不松懈、维权工作不停歇。</p></section></section><section style="text-align: justify;box-sizing: border-box;"><p style="white-space: normal;box-sizing: border-box;"><br/></p></section></section></section></section></section><section style="box-sizing: border-box;transform: rotateZ(346deg);-webkit-transform: rotateZ(346deg);-moz-transform: rotateZ(346deg);-ms-transform: rotateZ(346deg);-o-transform: rotateZ(346deg);"><section style="text-align: right;margin-top: -30px;margin-bottom: -30px;box-sizing: border-box;transform: translate3d(-10px, 0px, 0px);-webkit-transform: translate3d(-10px, 0px, 0px);-moz-transform: translate3d(-10px, 0px, 0px);-ms-transform: translate3d(-10px, 0px, 0px);-o-transform: translate3d(-10px, 0px, 0px);"><section style="box-sizing:border-box;max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 20%;height: auto;"></section></section></section><p style="white-space: normal;box-sizing: border-box;"><br/></p></section></section><section style="text-align: center;font-size: 0px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="box-sizing:border-box;display: inline-block;width: 15px;height: 15px;vertical-align: top;overflow: hidden;border-width: 0px;border-radius: 50%;border-style: none;border-color: #3e3e3e;background-color: #c9dcef;padding-top: 4px;"><section style="justify-content: center;display: flex;flex-flow: row nowrap;margin-right: 0%;margin-bottom: 4px;margin-left: 0%;box-sizing: border-box;"><section style="box-sizing: border-box;display: inline-block;width: auto;vertical-align: top;flex: 0 0 0%;height: auto;align-self: flex-start;"><section style="display: flex;flex-flow: row nowrap;justify-content: center;box-sizing: border-box;"><section style="box-sizing: border-box;display: inline-block;vertical-align: top;width: auto;flex: 100 100 0%;align-self: flex-start;height: auto;"><section style="text-align: right;box-sizing: border-box;"><section style="box-sizing:border-box;display: inline-block;width: 4px;height: 2px;vertical-align: top;overflow: hidden;border-width: 0px;border-radius: 99px 99px 0px 0px;border-style: none;border-color: #3e3e3e;background-color: #ffffff;"><svg viewbox="0 0 1 1" style="box-sizing:border-box;float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section><section style="box-sizing: border-box;display: inline-block;vertical-align: top;width: auto;align-self: flex-start;flex: 100 100 0%;height: auto;"><section style="text-align: right;box-sizing: border-box;"><section style="box-sizing:border-box;display: inline-block;width: 4px;height: 2px;vertical-align: top;overflow: hidden;border-width: 0px;border-radius: 99px 99px 0px 0px;border-style: none;border-color: #3e3e3e;background-color: #ffffff;"><svg viewbox="0 0 1 1" style="box-sizing:border-box;float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section><section style="margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="box-sizing:border-box;display: inline-block;width: 8px;height: 4px;vertical-align: top;overflow: hidden;border-width: 0px;border-radius: 0% 0px 100px 100px;border-style: none;border-color: #3e3e3e;background-color: #ffffff;"><svg viewbox="0 0 1 1" style="box-sizing:border-box;float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section><section style="box-sizing: border-box;transform: rotateZ(45deg);"><section style="margin-top: -3px;margin-right: 0%;margin-left: 0%;box-sizing: border-box;"><section style="box-sizing:border-box;display: inline-block;width: 0px;height: 0px;vertical-align: top;overflow: hidden;border-width: 2px;border-style: solid;border-color: #ffffff;background-color: #ffffff;"><svg viewbox="0 0 1 1" style="box-sizing:border-box;float:left;line-height:0;width:0;vertical-align:top;"></svg></section></section></section></section></section></section></section><section style="text-align: center;margin-top: 10px;box-sizing: border-box;"><section style="box-sizing:border-box;max-width: 100%;vertical-align: middle;display: inline-block;line-height: 0;width: 175px;height: auto;"><img class="rich_pages wxw-img" data-ratio="0.35336538461538464" src="https://0817ch-bbs.oss-cn-shenzhen.aliyuncs.com/attachment/forum/202211/06/132300ziu6zm1juk8gg61f.png" data-type="png" data-w="832" style="box-sizing: border-box;vertical-align: middle;width: 100%;"/></section></section></section><p style="margin-bottom: 8px;white-space: normal;outline: 0px;max-width: 100%;background-color: rgb(255, 255, 255);color: rgb(62, 62, 62);font-size: 14px;letter-spacing: 1px;box-sizing: border-box !important;overflow-wrap: break-word !important;font-family: Optima-Regular, PingFangTC-light;"><br/></p><section><section data-role="paragraph" style="margin-bottom: 0px;white-space: normal;outline: 0px;max-width: 100%;color: rgb(34, 34, 34);font-family: -apple-system, BlinkMacSystemFont, Arial, sans-serif;background-color: rgb(255, 255, 255);letter-spacing: 0.54px;box-sizing: border-box !important;overflow-wrap: break-word !important;"><p style="outline: 0px;max-width: 100%;vertical-align: inherit;box-sizing: border-box !important;overflow-wrap: break-word !important;">来源:南充市场监管</p></section></section></section><p style="display: none;"><mp-style-type data-value="3"></mp-style-type></p> 线上维权安全快捷 维权新渠道 不错,人性化服务 线上调解是个好办法 维稳防疫 做好维稳工作
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